Help Scout

Help Scout PBC is a customer service software company (shared inbox, live chat, knowledge base) founded in 2011 and headquartered in Boston, MA (registered address only). It operates as a fully remote company with ~140 employees across 115+ cities worldwide and no physical offices.

Fully remote

SourcesCareers at Help Scout – Work with us!How to Build a Great Remote Company Culture – Help Scout

Last verified Jun 2026

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Help Scout operates fully remote. Employees work from anywhere.

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